Delivery policy
Everything here is a digital download. Nothing is posted, and there are no shipping charges.
How delivery works
Your download links appear on screen the moment payment is confirmed, and are emailed to the address you entered at checkout. Links do not expire.
Bank transfer orders are released once the transfer clears, usually within a few hours and always within one business day.
If the email never arrives
Check the spam folder first — automated receipts land there often. If it is not there, write to support@handlovevn.com from the address you used and we will re-send within one business day.
File format
Patterns are PDFs readable on any phone, tablet or computer. No app or account is required. Files range from 2 MB to 20 MB depending on the number of photographs.